Shipping Policy

The Real Stealsndealzz Last updated: August 3, 2026

The Short Version

• Orders ship within 1 business day from our Burbank, CA warehouse

• $5.99 flat-rate shipping on orders under $35

• FREE shipping on orders $35 and up

• Domestic U.S. shipping only at this time

• Tracking information sent via email once your order ships

1. Processing Time

We process and ship orders Monday through Friday, excluding holidays.

• Orders placed before 12:00 PM PT: ship the same business day

• Orders placed after 12:00 PM PT: ship the next business day

• Orders placed on weekends or holidays: ship the next business day

You'll receive an email confirmation when your order ships, including tracking information.

During high-volume periods (launch weeks, holidays, major sales), processing may take an additional 1–2 business days. We'll always communicate any delays.

2. Shipping Rates

Shipping costs are calculated and displayed at checkout before you complete your purchase.

3. Delivery Times

We ship from Burbank, California, primarily via USPS, UPS, or other major carriers depending on package size and destination.

Estimated delivery times after shipping (not counting processing time):

These are estimates, not guarantees. Actual delivery times may vary based on carrier performance, weather, and other factors outside our control.

4. Shipping Destinations

We currently ship to:

• All 50 U.S. states

• Washington, D.C.

• U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands)

• APO/FPO/DPO addresses (military)

We do not currently offer international shipping. We're working on it.

5. Tracking Your Order

Once your order ships, you'll receive an email with a tracking number and a link to track your package.

• Tracking information typically updates within 24 hours of shipment

• If you don't see tracking updates within 48 hours, contact us

• For lost, stolen, or undelivered packages, see Section 8 below

6. Discreet Shipping

All orders ship in plain packaging with no external branding indicating the contents. Your privacy matters to us — your neighbors and mail carrier won't know what you ordered.

This is especially important for our intimate wellness products, but we apply the same standard to every order.

7. Address Accuracy

Please double-check your shipping address before placing your order. We ship to the address provided at checkout.

If you enter an incorrect address:

• Within 1 hour of ordering: email support@therealstealsndealzz.com with your order number and corrected address. We'll do our best to update it before the order ships.

• After 1 hour: we typically cannot change the address, as orders are already in fulfillment.

• After shipment: we cannot reroute packages. You'll need to contact the carrier directly, and any reshipment fees will be your responsibility.

Packages returned to us due to an incorrect address can be reshipped at the customer's expense or refunded (minus original shipping costs).

8. Lost, Stolen, or Damaged Packages

Lost in Transit

If your tracking shows no movement for 7+ business days, contact us at support@therealstealsndealzz.com with your order number. We'll work with the carrier to locate your package or issue a replacement or refund.

Marked "Delivered" but Missing

If your package is marked as delivered but you cannot find it:

• Check with neighbors, household members, and your building's mailroom or front office

• Look around your property (carriers sometimes leave packages in unexpected spots)

• Wait 24–48 hours — sometimes "delivered" status appears before actual delivery

• File a claim with the carrier (USPS, UPS, etc.)

Once a package is marked delivered by the carrier, title and risk of loss have transferred to you. We are not responsible for packages stolen from delivery locations. However, we're happy to help you file a claim and provide documentation.

Damaged in Transit

If your order arrives damaged:

• Take photos of the package and damaged items before unpacking further

• Email us within 7 days of delivery at support@therealstealsndealzz.com with your order number and photos

• We'll send a replacement at no cost or issue a refund

For full details on returns and refunds, see our Refund Policy.

9. Holidays and High-Volume Periods

Shipping carriers experience delays during peak periods:

• Black Friday / Cyber Monday (late November)

• Holiday season (December)

• Major weather events

• Carrier strikes or service disruptions

We'll post notices on our site and social media when delays are expected. Please order early during peak periods to ensure timely delivery.

10. Sales Tax

Sales tax is calculated at checkout based on your shipping destination and is collected for orders shipped to California and any other states where we have a tax obligation. Tax rates vary by location.

11. Contact Us

Questions about shipping, tracking, or delivery?

The Real Stealsndealzz (operated by ZCS Enterprise) 303 N Glenoaks Blvd, Suite 200 Burbank, CA 91502

Email: support@therealstealsndealzz.com

We strive to respond within 1 business day.